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Avaya Funds Research in Speech Recognition


August 2001

Avaya, Inc., a global leader in corporate networking solutions and services, and the University of Colorado Boulder recently announced a joint research initiative to speed development of natural language speech recognition technology for self-paced training programs and other business applications. To fund this research, Avaya has donated $250,000 to the University's Center for Spoken Language Research (CSLR) and Alliance for Technology, Learning, and Society (ATLAS) initiative. The two university entities will work with local Avaya research and development experts in developing and testing new speech recognition technologies.

The joint project will create a new generation of voice recognition tools that intelligently engage users with greater levels of verbal and visual perception. Avaya will work with CSLR to integrate the newly developed technology into its Customer Relationship Management solutions, creating a highly personalized and responsive customer experience. CU-Boulder students enrolled in the ATLAS Technology, Arts and Media program will assist in developing test strategies for the interactive training tools. In addition, CSLR will use a portion of the donation to create a toolkit that simplifies speech recognition application development and integration, making it easier to deploy and maintain speech-enabled CRM solutions within an enterprise environment.

Avaya and CU Representatives
front row:
Bob Steiner (Consulting Member of Technical Staff, Avaya Labs)
Clayton Lewis (Chair, Department of Computer Science)
Ronald Cole (Director, Center for Spoken Language Research)
Wayne Ward (Research Professor, Center for Spoken Language Research)

back row:
Ravi Sethi (President, Avaya Labs)
Al Literati (Director, Avaya Voice Response R&D)
Elizabeth Hoffman (President, University of Colorado)
Donald Peterson (President and CEO, Avaya)
Robert (Bobby) Schnabel (Associate Vice Chancellor for Academic and Campus Technology)
See also:
Department of Computer Science
College of Engineering and Applied Science
University of Colorado Boulder
Boulder, CO 80309-0430 USA
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May 5, 2012 (13:46)